1. Overview

Bytejam.app collects and retains user data only to provide, maintain, and improve our suite of applications. We do not use your data for third-party advertising, profiling, or resale. This policy outlines what data we retain, how we use it, and when it's deleted.

2. Data Collection

We collect and process the following data:

• Account information (email, authentication metadata)
• User-generated content (e.g., checklists, coffee orders, comments)
• Usage data (app features used, access logs)
• Technical data (IP address, browser type, device info)

3. Data Usage

We use your data exclusively to:

• Provide and support the services you use
• Improve app features, design, and performance
• Fix bugs, ensure stability, and prevent abuse
• Send account-related communications (e.g., login, updates)
• Comply with legal and tax obligations

We do not sell, rent, or use your data for advertising or marketing unrelated to Bytejam's products.

4. Data Storage

Your data is securely stored using services that comply with modern cloud security standards:

• Firebase (for app data and authentication)
• Stripe (for payments)
• MailerSend and SendGrid (for email delivery)
• Google Analytics (for usage metrics)

All data is encrypted in transit and at rest.

5. Data Retention Periods

We retain data only as long as needed for service delivery and compliance:

• Account data: retained until account deletion
• User content: retained until deletion or 30 days of inactivity
• Usage logs: retained for up to 90 days
• Analytics: retained up to 26 months
• Payment records: retained for 7 years (per legal requirements)

6. Data Deletion

You can request deletion of your data at any time by:

• Using the delete option in the app (where available)
• Contacting us through the contact form on our main website at https://www.bytejam.app/

Deletion requests are typically processed within 30 days unless required data must be retained for legal or financial purposes.

7. Data Sharing

We only share your data when necessary to deliver services or comply with law:

• With infrastructure and service providers (Firebase, Stripe, etc.)
• To fulfill a legal requirement or law enforcement request
• To protect the rights, safety, or security of Bytejam or its users
• With your explicit permission

8. Prohibited Uses

You must not use Bytejam services to store or transmit:

• Financial, medical, or biometric data
• Government ID numbers or tax data
• Sensitive personal information requiring special safeguards

Bytejam is not designed or certified to handle sensitive or regulated data under laws such as GDPR, HIPAA, or PCI-DSS.

9. Security Measures

We implement technical and organizational safeguards to protect your data, including:

• Encryption in transit and at rest
• Access controls and authentication layers
• Periodic audits and patching of infrastructure
• Use of secure and monitored third-party services

10. Your Rights

You have the right to:

• Access and review your data
• Request corrections or deletion
• Export your data
• Withdraw consent (where applicable)
• File a complaint with a data protection authority

11. Changes to Policy

We may revise this policy as our services evolve. Significant changes will be communicated via email or in-app notice. You are responsible for reviewing updates.

Last Updated: Loading...

12. Contact

For questions about this policy or data handling in general, contact us through the contact form on our main website at https://www.bytejam.app/.